ScarabWins Privacy Policy

At ScarabWins, we respect your privacy and are committed to protecting the personal data you share with us when you register, deposit, play and withdraw on our platform. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over your data. By creating an account and using our services, you agree that we may process your data as described below.

Who We Are

ScarabWins Casino is operated by Fortune Master Limitada, registered in Costa Rica, with Fara.Tech Services LTD acting as our European representative under a service agreement. We hold a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (licence No. ALSI-202505022-FI1), and we operate scarabwins.best in accordance with that licence and applicable data protection standards.

Information We Collect

When you sign up for ScarabWins, we collect data at registration and throughout your relationship with us. We require this information to verify your identity, process transactions and comply with our legal obligations as a licensed operator.

• We collect your e-mail address, chosen account currency and password when you first register with ScarabWins.
• We request your full name, date of birth, residential address and phone number before you can place a bet or request a withdrawal.
• We gather verification documents, such as proof of identity and proof of address, to confirm your eligibility to play.
• We record your deposit and withdrawal history, including the payment methods you use with Vegas-style payment providers such as Visa, Mastercard and cryptocurrency wallets.
• We track your gaming activity, including bets placed, bonuses claimed and wagering progress, to administer our promotions correctly.
• We log technical information such as your IP address, device type and browser, which helps us detect the use of a VPN or proxy and protect our platform from fraud.
• We retain records of your communications with our customer support team, whether by live chat, e-mail or telephone.

How We Use Your Information

We at ScarabWins use your personal data strictly for legitimate business and legal purposes connected to operating our casino. Our ScarabWins platform relies on accurate data to keep your account secure and to meet our regulatory duties under our Anjouan licence.

• We use your data to verify your identity before approving any bet, deposit or withdrawal.
• We process your financial details to complete deposits and payouts, including reviewing transactions above €1,000 for additional security.
• We use your contact details to send account notifications, verification requests and, where you have opted in, marketing communications about bonuses and tournaments.
• We analyse your gaming activity to calculate cashback, administer our welcome bonus and enforce wagering requirements.
• We monitor your location data to confirm you are not accessing ScarabWins from a restricted jurisdiction or using a VPN to disguise your location.
• We retain records as required by anti-money laundering rules and the conditions of our gaming licence.

Legal Basis for Processing

We process your information because it is necessary to perform our contract with you as a registered player, to comply with our legal and licensing obligations, and, in some cases, because you have given us consent, for example for marketing e-mails. Our ScarabWins team only processes data beyond these purposes where we have a legitimate interest that does not override your rights.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties who help us run ScarabWins Casino, including payment processors, identity verification providers, game providers listed in our game library, and regulatory authorities where required by law. Here at ScarabWins, we ensure that any party we work with is bound by confidentiality and data protection obligations consistent with our own standards.

Cookies and Tracking

Our ScarabWins website uses cookies and similar technologies to remember your preferences, keep you logged in, and understand how you interact with our games and promotions. You can manage cookie settings through your browser, though disabling certain cookies may affect how our site functions.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterward, as required by anti-money laundering regulations, tax rules and the terms of our gaming licence. Once this retention period expires, we securely delete or anonymise your information unless we are legally obligated to keep it longer.

Data Security

We at ScarabWins take appropriate technical and organisational measures to protect your data from unauthorised access, loss or misuse. Our systems use encryption and restricted access controls, and we regularly review our security practices to keep your information safe while you enjoy slots, table games, live casino and sports betting on our platform.

International Transfers

Because we operate internationally, your data may be transferred to and processed in countries outside your country of residence, including Costa Rica and Cyprus, where our corporate entities are based. We take steps to ensure such transfers are protected by appropriate safeguards.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. We are committed to honouring these rights wherever applicable.

• You have the right to request access to the personal data we hold about you.
• You can ask us to correct inaccurate or incomplete information in your profile.
• You may request that we delete your data, subject to our legal retention obligations.
• You can object to or restrict certain types of processing, including marketing communications.
• You may withdraw consent at any time where we rely on consent as our legal basis for processing.

To exercise any of these rights, you can contact our support team, and we will respond in accordance with applicable data protection law.

Restricted Jurisdictions and VPN Use

ScarabWins Casino does not accept registrations from Australia, Austria, France, Germany, the Netherlands, Spain, the United Kingdom, the United States, the Union of the Comoros, or any FATF blacklisted country. We monitor account activity to detect the use of a VPN, proxy or other tool masking your real location, and we reserve the right to suspend or terminate accounts found in breach of these restrictions.

Children's Privacy

Our services are intended only for individuals who have reached the legal gambling age in their jurisdiction. We do not knowingly collect data from minors, and we verify date of birth during registration to prevent underage access.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically, as continued use of ScarabWins after changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we handle your personal data, or if you wish to exercise your privacy rights, please contact our customer care team at [email protected] or by telephone at 441241340789. We are here to address any concerns you may have about your privacy while playing at ScarabWins.