Our Responsible Gaming Commitment

Our Approach to Safer Play

Our Scarab Wins team takes player protection seriously from the moment you register with us. Before you can place a single bet or request a withdrawal, we require verification of your identity, including a confirmed phone number and e-mail address. This is not just a security measure — it is part of our broader commitment to knowing who our players are and making sure that every account on our platform belongs to an adult who is legally entitled to gamble. At ScarabWins Casino, we only accept players who are of legal age in their jurisdiction, and we actively refuse registrations from restricted territories, including Australia, Austria, France, Germany, the Netherlands, Spain, the United Kingdom, the United States and the Union of the Comoros, among other locations barred under our licence conditions.

We at Scarab Wins also want to be clear that our platform should never be accessed using a VPN, proxy, or any other tool that disguises your real location. Not only does this go against our terms, but it also undermines the entire framework of responsible and legal gambling that we have built our business around. Using such tools can result in transactions being frozen or reversed, and accounts being suspended or closed entirely. Our ScarabWins compliance team monitors this closely to protect both our licence and our players.

Tools to Help You Stay in Control

We understand that staying in control sometimes requires more than good intentions — it requires practical tools. That is why our Scarab Wins platform is structured around limits and checks that naturally encourage measured play. Here is how we support you:

• Deposit thresholds tied to our ScarabWins bonus offers, starting from €20 and rising to €200, help new players ease into our platform gradually rather than committing large sums at once.
• Withdrawal ceilings of €2,000 per day, €10,000 per week and up to €40,000 per month, depending on your player status, keep cash flow predictable and manageable.
• A single active withdrawal request at any one time, processed strictly in the order received, prevents impulsive repeated cash-out attempts.
• Our turnover requirement, which asks that qualifying bets total at least three times your deposit before a withdrawal can be requested, is designed to slow down rapid deposit-and-withdraw cycles.
• Additional reviews on withdrawal requests above €1,000 give our team the chance to check that gaming activity looks consistent and reasonable.

These measures are not obstacles — they are safeguards. At Scarab Wins, we have built them into our everyday operations so that responsible play becomes the default experience on our site, not something you have to seek out separately.

Self-Assessment: Know the Warning Signs

We at ScarabWins encourage every player to check in with themselves from time to time. Gambling can shift from an enjoyable pastime into a problem gradually, and it is not always obvious from the inside. Our Scarab Wins team suggests asking yourself the following questions regularly:

• Do you spend more time or money gambling on our platform than you originally intended?
• Have you ever tried to win back losses by depositing again right away?
• Do you feel anxious, irritable or preoccupied when you are not playing?
• Have you borrowed money, sold possessions, or used funds meant for bills to deposit with us?
• Has your gambling affected your relationships, work, or studies?
• Have you lied to friends or family about how much you deposit or how often you play?

If you answered yes to any of these, we at Scarab Wins strongly recommend that you pause and reconsider your relationship with gambling. We are here to help, not to pressure you into playing more.

Options Available Through Our ScarabWins Platform

While we have not published a formal, levelled self-exclusion menu on our site, our customer support team at Scarab Wins is always ready to discuss account restrictions with you directly. If you feel you need a break — whether temporary or permanent — you can reach out to our team and we will work with you to put the appropriate measure in place for your account. We take these requests seriously and will not pressure you to reconsider once a restriction has been requested.

In addition, because our terms require that no bonus play, free spins, free bets or unsettled wagers remain open before a withdrawal can be requested, players are naturally encouraged to resolve any active promotions before stepping away, which supports a cleaner, more controlled approach to managing your balance and your play.

Protecting Minors

Our Scarab Wins platform is strictly for adults. We require full identity verification, including name, date of birth, residential address and phone number, before any bet can be placed or any withdrawal processed. We strongly encourage parents and guardians to use device-level parental control software if there is any chance that a minor could access a shared computer, tablet or phone. ScarabWins Casino takes no responsibility for access gained in violation of our age restrictions, but we do everything within our power on our end to prevent it, including requiring full verification before meaningful account activity is possible.

External Support Organisations

We at Scarab Wins know that sometimes independent, professional support is the most effective path forward. If you feel that gambling has become difficult to manage, we encourage you to reach out to organisations that specialise in problem gambling support. These include GamCare, BeGambleAware, Gamblers Anonymous, and Gambling Therapy, all of which offer confidential advice, helplines and resources regardless of which platform you play on. Speaking to a professional does not mean admitting failure — it means taking a proactive step toward protecting your finances, relationships and mental health.